Returns & Exchanges
At Vermont Good Wood, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your handcrafted wood piece doesn't perfectly fit your home, we offer a 30-day return window for all standard items in their original condition.
Initiate Your Request
Contact our support team with your order number and a brief reason for the return to receive a Return Authorization (RA) number.
Prepare the Package
Carefully pack your item in its original protective wrapping and shipping box to prevent any damage to the wood grain during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our artisans inspect the returned item for quality, we will process your full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing