Frequently Asked Questions
Everything you need to know about our sustainably sourced wood products.
Where does your wood come from?
All Vermont Good Wood products are crafted from sustainably harvested timber sourced directly from managed forests in Vermont and the New England region.
How long does shipping take for custom furniture?
Standard items typically ship within 5-7 business days. Custom orders and larger furniture pieces require a lead time of 4-6 weeks for artisan crafting and curing.
How should I maintain my Vermont Good Wood products?
We recommend regular dusting with a soft cloth and occasional treatment with a food-safe mineral oil or beeswax to preserve the natural luster and prevent drying.
What is your return policy?
We offer a 30-day satisfaction guarantee on all standard catalog items. Please note that custom-made or personalized pieces are non-refundable unless they arrive damaged.
Do you offer international shipping?
Currently, we ship within the United States and Canada. For inquiries regarding other international destinations, please contact our support team for a custom freight quote.
Is your wood treated with chemicals?
No, we take pride in using only natural, non-toxic finishes and low-VOC oils to ensure our products are safe for your home and the environment.